Privacy Policy

Last updated: May 1, 2026

This policy explains how Centrdx.com ("we", "us", "our") collects, processes, uses, and protects personal data when you use our services.

This policy applies to centrdx.com (official site) and vip.centrdx.com (member services).

If you access our services from Thailand or other Southeast Asian countries, we process your data under applicable laws. Where local mandatory law differs, local law will prevail.

1. Data We Collect

Identity and contact data: email address, mobile number.
Account data: login credentials, verification records, login logs (time, IP, device).
Service and transaction records: order and support records.
Usage data: cookies, browsing and interaction logs for security and service improvement.

2. Purposes of Processing

Account registration, authentication, and account management.
Service notices (for example, login alerts and support replies).
Risk control, fraud prevention, dispute handling, and compliance.
Service analytics and product improvement.

3. Processing Scope

Method: automated and non-automated processing within necessary scope.
Retention: during account lifecycle and legally required retention period.
Region: your location and service infrastructure locations.
Recipients: authorized personnel and necessary service providers.

4. Cross-Border Transfers

Your data may be processed or stored across jurisdictions for hosting, support, and operations. We limit transfers to what is necessary and require appropriate safeguards from processors.

5. Sharing with Third Parties

We do not sell personal data. We may share data only when necessary to provide requested services, with your consent, or when legally required.

6. Your Rights

Subject to applicable law, you may request access, copy, correction, restriction, or deletion of your personal data.

For data requests, contact service@centrdx.com. We generally respond within 15 days, and may extend as permitted by law.

7. Account Deletion

You may request account deletion. After identity verification, we will delete data unless retention is required by law, tax, accounting, or legitimate compliance obligations.

8. Security

We apply reasonable technical and organizational measures to protect data against unauthorized access, disclosure, alteration, or loss.

9. Cookies

For cookie details, see our Cookie Policy.

10. Updates

We may update this policy from time to time. The latest version will be posted on this page with an updated date.

11. Contact

Privacy contact: service@centrdx.com

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